Aurora Nexus

frequently asked questions

Got questions? We’ve got the answers you need to get started.

Explore our in-Depth FAQs for Quick, Reliable.

Yes! Our plans are flexible. You can upgrade, downgrade, or switch between hourly and monthly support as your business needs change.

Absolutely. We follow strict data security protocols, use trusted tools, and apply quality-control checks to ensure your business information stays safe and accurate.

Your success is our priority. If you’re not fully satisfied, we’ll quickly reassign you to another VA better suited to your workflow and business style.

Yes, we provide a free consultation to understand your needs and recommend the best solution before you commit.

Of course! Every business is different. Whether you need specialized support for your industry or a completely custom solution, we'll design a package that fits your unique goals and challenges.

We provide comprehensive virtual assistant, digital marketing, and technical solutions for growing businesses. Our core services include virtual assistance, sales outreach, social media management, email marketing, CRM management, lead generation, administrative task management, web development, SEO, and custom software solutions. We work with companies across all industries from solo entrepreneurs to established teams.

We measure success by your results time saved, leads generated, conversions, revenue impact, and client satisfaction. Clear reporting and regular updates ensure we're always aligned with your goals and delivering measurable business impact.

Absolutely! Our team includes experienced professionals across marketing, sales, finance, operations, and multiple industries. While we've built deep expertise working with service-based businesses, we've successfully supported companies in e-commerce, SaaS, consulting, agencies, and more. Whatever your industry, we can help scale your operations.